Terms of service

1. About Us This website is operated by ECOMTIME AGENCY, a company registered in France ("we," "us," "our"), doing business as Colva. We sell skincare products primarily to customers in the United States.

2. Orders and Payment By placing an order, you confirm you're legally able to enter into a binding contract and that the information you provide is accurate. Prices are listed in USD and may change at any time; the price shown at the time of your order is the price you pay for that order.

3. Subscriptions Certain products are available on a recurring "Subscribe & Save" basis, managed through our subscription provider, Loop.

• Subscriptions automatically renew and bill at the frequency you selected until cancelled.
• You may pause, skip, modify, or cancel anytime via the "Manage Subscription" link in our website footer or your confirmation emails.
• Cancelling stops future charges; it does not retroactively refund a shipment already processed, except as described in our Refund Policy.
• We'll notify you by email ahead of each recurring charge, as required by applicable law.

4. Shipping and Delivery See our Shipping Policy for processing times, delivery estimates, and Shipping Protection details.

5. Returns and Refunds See our Refund Policy for our 30-day money-back guarantee and related terms.

6. Product Information We describe our products as accurately as we can, but we don't guarantee that descriptions, images, or other content are completely error-free. Individual results vary. Our products are not intended to diagnose, treat, cure, or prevent any disease and are not a substitute for professional medical advice.

7. Intellectual Property All content on this site — text, graphics, logos, and images — belongs to us or our licensors and may not be used without written permission.

8. Limitation of Liability To the fullest extent permitted by law, we are not liable for indirect, incidental, or consequential damages arising from your use of this site or our products, except where such liability cannot legally be excluded.

9. Governing Law These Terms are governed by the laws of France, without regard to conflict of law principles. 

10. Changes to These Terms We may update these Terms from time to time. Continuing to use the site after changes are posted means you accept the updated Terms.

11. Contact Questions about these Terms? Email us at contact@colvaskin.com.